Our Projects

Women’s Service Experiences Research

What is Women’s Service Experiences Research?

A community research project to explore and learn about the service experiences and needs of women who are homeless and sleeping rough. The aim is to speak to up to 20 women in recorded individual conversations. The consent process is more than signing a consent form. It includes check-ins by the researchers at intervals during conversations.

What is the purpose of Women’s Service Experiences Research?

We decided to conduct this project because of the low number of women guests in the Women’s Carparking Pilot Project (April – June 2024).

The aim is to improve service access, quality, and impact for women who are homeless. Findings from this project will inform future homelessness support and services as well as housing initiatives by Embrace People & Place and other services that focus on women, homelessness, and housing.

We also want to learn about the needs of lived experience/community researchers in terms of support during research and developing research skills.

Who we connect with in this project

Women who are sleeping rough in Newcastle have been invited to have conversations about their service experiences. Advertisements for recruitment were sent via local women’s homelessness and housing services.

The researchers and leads on this project are the Women’s Advocate and a Project Worker from Embrace People & Place. They are two women with lived experiences of different systems and vulnerabilities. They conduct the recorded conversations and analyse and report on the stories that they hear. They are supported by the Partnerships & Impact Manager from Embrace People & Place who provides supervision and skill development.

What we've learnt through Women’s Service Experiences Research?

We’re still collecting stories. Watch this space for what we learn.

Questions this project has raised for us

The main questions in our project at this stage are:

  • What happens when women go to services? What is helpful/unhelpful?
  • Why do women not engage in services? What stops women from accessing services?
  • What knowledge do women who are homeless have about available services? How do they find out about services?
  • Where do women who are homeless sleep?
  • What led to/contributed to women’s homelessness?
  • What do women think they need to help them get out of homelessness? What needs to change?

What's next?

We will know where we are going next when we finish this project.